Shipping & Returns

Shipping:

Shipping is always free to all contiguous 48 US states for Standard Ground Delivery, and some of our top products will offer 2 day air at no cost to our customers.. Check Out - Orders other than 48 lower US states - Email CustomerService@ProDryers.com for shipping. We stock hundreds of items which ship same day when ordered by 3PM Eastern, and offer thousands shipped directly from only top trusted manufacturers. Items that ship directly from manufacturers normally ship within 2-5 business days of receiving your order, often within 24 hours of your order. We strive to stock the most in-demand hand dryers and restroom products in high volume to offer fast, free shipping coupled with the absolute best pricing found anywhere. Our top selling brands such as the Excel Dryer Xlerator, American Dryer ExtremeAir, Dyson Airblade, Most World Dryer models, BluStorm and more will usually ship lightening fast, same day. You will be emailed a tracking number once your item is shipped.

Residential Shipments:

For all residential shipments with a total order amount of $200 or more, we may require a signature at the time of delivery.

Security Policy:

We have the best security available to protect your online orders. Any time you make a credit card transaction online, make sure the site uses SSL. You can often check that on any page asking for personal information such as a credit card number. Any page asking for personal information, should always start with https:// in your browser's url. The https:// in trigger the browser to show a secure locked icon. This protocol will encrypt your personal information over the web. We use Authorize.net to power our transaction process, a highly trusted eCommerce payment gateway. In fact, Authorize.net is PCI compliant.  With BigCommerce as our shopping cart provider, and Authorize.net as our payment gateway, our online shopping experience is built with the industry standard security.

International Orders:

For shipping costs outside the US, please email us or call our toll free number (888-50-DRYER)

Return Policy:

Returns must be properly packaged, uninstalled, in new condition, and in original packaging.Shipping must be pre-paid by customer, and subject to inspection before refunds are issued. Restocking fees apply with all returns and some exchanges. Restocking fees vary depending on the manufacturer. Contact 888-50-DRYER for an RMA number and instructions before returning. Category Five Technologies, Inc. has the right to reject any returns past 30 days the delivery date. All stocked items will be 20%. Items that must be returned to the manufacturer may vary from 20% to 35% restocking fees. Bradley items are only returnable if the item is a "BradEx" item.

* Used items cannot be returned.